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Frequently Asked Questions
How do I scan a document?
Open ScanWow, tap the + button, point your camera at the document, and the app will automatically detect the edges. Tap capture or wait for auto-capture, then pick a mode: Color, Gray, B&W, or Original.
How do I extract text from a scan?
Open a completed scan and look for the "Extracted Text" section below the preview. Tap Copy to copy the text to your clipboard, or Share Text to send it to another app.
Why isn't the text being recognized correctly?
Make sure the document is well-lit without shadows, the text is in focus, and you've selected the correct OCR language in Settings. The scan mode doesn't affect this: text recognition reads the scan as captured, whichever mode you pick. B&W just gives the crispest look for sharing and printing.
How do I create multi-page PDFs?
Keep scanning: the document camera keeps capturing pages until you tap Save. To add more later, tap "Add page" on the result screen. Export as PDF to combine all pages.
How do I request a refund?
Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in, find ScanWow in your purchase history, and submit a refund request.